Shipping policy
Thank you for shopping at Wavy Stash (wavystash.com). Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
- Processing Windows: All orders are processed within [1–3] business days.
- Schedule: Orders are not shipped or delivered on weekends or holidays.
- High Volume Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
2. Shipping Coverage
- Domestic Only: We only ship to addresses within the United States.
- Exclusions: We do not offer international shipping at this time.
3. Shipping Carriers, Rates & Delivery Estimates
We partner with trusted carriers including USPS and UPS to deliver your packages safely. Shipping charges for your order will be calculated and dynamically displayed at checkout based on package weight and destination.
- Standard Shipping (USPS / UPS): Estimated delivery within [ 3–7] business days.
- Expedited Shipping (UPS): Estimated delivery within [1–3] business days.
Note: Delivery delays can occasionally occur due to carrier-specific issues or seasonal peak volumes.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours, allowing you to follow your package directly via the USPS or UPS tracking portal.
5. Taxes and Fees
Sales tax will be calculated and applied at checkout where required by local laws. All fees imposed during or after shipping are the responsibility of the customer.
6. Damaged or Lost Shipments
Wavy Stash is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier (USPS or UPS) directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about the shipping status or delivery of your order, please reach out to us:
- By email: contact@wavystash.com
- By phone: 858-337-5485
